1 |
Q:How to install and use? |
A:We can provide professional installation and explanation videos until all of your questions are solved. |
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2 |
Q:What about after-sales problems? |
A:Please contact us.We will assign you after-sales personnel in the corresponding language according to your country and |
region.You can directly describe your problem with the after-sales personnel. |
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3 |
Q:Not sure which one is right for me? |
A:You only need to provide us: |
(1) Maximum working size: select the most suitable model; |
(2) Material and cutting thickness: laser generator power; |
(3) Business industry: we sell a lot, and on the line to provide advice, door service is also available if you need it. |
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4 |
Q:Warranty period: |
A:Our product quality guarantee period is 12 months from the date of Bill of lading. During the warranty period, we will provide |
spare parts free of charge in case we cause quality differences. If the failure is due to customer error operation, we will |
provide customers with spare parts at cost. We can also offer a flexible extended warranty based on the actual situation. |
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5 |
Q:Why we were chosen: |
A:We were chosen for the following reasons: |
(1) We will run the machine for a few days and use your materials for testing. Only ensure that the machine shows the best |
performance, then we will ship. |
(2) Our elite team can provide you with professional, customized, all-round services 24 hours a day. If you need any help, please |
contact us by email or telephone. |
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6 |
Q:How can we provide you with efficient service: |
A:The method are as follows: |
(1) According to your actual situation to collect your request. |
(2) Analyze your information and provide our feedback. |
(3) Offer options based on your specific needs. |